What Project Support Services Does Redi-Rock Offer?

From in-depth technical and design resources to installation guidance, we offer direction and solutions for engineers and contractors. With Redi-Rock’s technical support team by your side, you'll have everything you need to take on your next project successfully.

Support for Engineering and Design of Redi-Rock Retaining Wall Projects

The engineering and design phase of a project can feel overwhelming. There's much to manage, from challenging site conditions to meeting strict wall height regulations. But you don’t have to do it alone. Redi-Rock’s technical experts are here to guide you through the process, offering support in key areas such as:

• Feasibility Assessments. In the early stages of a project, we can make design recommendations to ensure enough room to construct a Redi-Rock wall.
• Design Guidance. We’re here to guide your team through the available solutions based on your project’s site characteristics. You’ll have a solid understanding of the wall system your site may need, whether gravity, mechanically stabilized earth (MSE), freestanding, or hybrid.
• Analysis Guidance. Our team offers assistance and training with the Redi-Rock Wall+ Software (RRWall+), a free wall design tool available in six languages. With RRWall+, you can select specific design standards like ASD, LRFD (US), Eurocodes, and many other international standards or custom standards, model various site conditions, including soil layers, load types and locations, water conditions, and seismic considerations, and also analyze for slope stability and bearing capacity.
• General Plan Reviews and Calculations. Our team will help you nail down the details by thoroughly reviewing your project plans so your estimates can be spot on.

Installation Guidance for Contractors Installing Redi-Rock Retaining Walls

Even with a completed site plan and crews preparing to install, there may still be bumps along the way. Redi-Rock’s installation guidance is here to ensure everything goes off without a hitch:

• Product Installation Practices. Redi-Rock solutions are engineered for simple, straightforward wall installation for even the most inexperienced crews, but we’ll help you acquire the tools and techniques needed for flawless, finished projects.
• Engineering and Construction Resource Guidance. We’ll help you zero in on the right resources and answer any remaining questions.

Virtual Tools for Retaining Wall Design and Installation

Beyond conversations with our technical team, Redi-Rock’s website offers a range of virtual self-serve tools to assist you in your projects:

• Preliminary Wall Sections. Simply enter data specific to your project to gain insight into possible solutions for your wall scenario.
• Redi-Rock Retaining Wall Construction Details. Downloadable construction details to add to your plan set.
• Knowledge Hub. An all-in-one collection of Redi-Rock solutions and topics, from handy guides to knockout project spotlights. Search with ease to find information related to your project or site scenarios.
• Design Resource Manual. This is the ultimate guide for designing Redi-Rock walls. It includes everything needed to create a wall using Redi-Rock blocks, including an overview of every block in the Redi-Rock system.
• Redi-Rock Wall+ Software (RRWall+). A software program built for designing and analyzing Redi-Rock gravity and MSE walls.
• Guide Specifications and Redi-Rock Product Data Sheets. Design details and specifications for all Redi-Rock products.
• Redi-Rock Block & Application Test Reports. Robust and reliable testing details so you can design and build with confidence.
• Redi-Rock SketchUp Files. Downloadable details for SketchUp 3D design software.

Additional Support You Won’t Want to Overlook

Access expert training and support through Redi-Rock training events, virtual sessions, and personalized guidance to help you learn and grow in wall design and installation.

Training for engineers, wall designers, and staff...

• Regional meetings to evaluate and assess local trends and opportunities while networking with the designers and engineers in your region.
• Numerous free virtual training sessions on topics like innovative wall designs, leveraging technical resources, and more.
• Individual training from Redi-Rock team members on subjects that impact your specific wall scenarios.

Beyond Redi-Rock’s Support Services

While the Redi-Rock support team offers valuable project guidance, partnering with a local wall design engineer is critical for your retaining wall design. A third-party engineer typically facilitates site-specific design via our licensed manufacturer network. Local wall design engineers can provide the following:

• Understanding of local topography, soil conditions, and permitting requirements
• Understanding of the relationships and the roles of all the parties involved in a project
• The design tools necessary to prepare a proper set of stamped engineering plans

From expert technical support to installation guidance and innovative virtual tools, Redi-Rock’s technical support team equips engineers, designers, and contractors with the guidance they need to deliver outstanding retaining wall results, one project at a time.

Ready to get started? Contact Redi-Rock’s technical support team today at (866) 222-8400 (Option 2) or email us at engineering@redi-rock.com.